bug#34460: https://elpa.gnu.org should list a contact address

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bug#34460: https://elpa.gnu.org should list a contact address

Glenn Morris-3
Package: emacs
Severity: minor

I think https://elpa.gnu.org should list a contact address to report any
issues with the system.



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bug#34460: https://elpa.gnu.org should list a contact address

Glenn Morris-3
Glenn Morris wrote:

> I think https://elpa.gnu.org should list a contact address to report any
> issues with the system.

In fact for public-facing infrastructure like this I think a contact
address is a requirement. I suggest some alias like [hidden email]
that can expand to whatever you like.

(Example of confusion caused by current situation:
http://lists.gnu.org/r/savannah-hackers-public/2019-02/msg00015.html )



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bug#34460: https://elpa.gnu.org should list a contact address

Stefan Monnier
>> I think https://elpa.gnu.org should list a contact address to report any
>> issues with the system.
> In fact for public-facing infrastructure like this I think a contact
> address is a requirement.

Indeed.  I think [hidden email] is likely the better place (it's
bound to get someone's attention).

> I suggest some alias like [hidden email] that can expand to
> whatever you like.

This kind of "obvious" address should ideally work, indeed.

This said, I'm not sufficiently familiar with the gnu.org mail system to
know how @elpa.gnu.org is handled, but before recommending such an
address we should make sure it works even when elpa.gnu.org is down
(like it is now :-( )


        Stefan



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bug#34460: https://elpa.gnu.org should list a contact address

Stefan Kangas
Stefan Monnier <[hidden email]> writes:

>>> I think https://elpa.gnu.org should list a contact address to report any
>>> issues with the system.
>> In fact for public-facing infrastructure like this I think a contact
>> address is a requirement.
>
> Indeed.  I think [hidden email] is likely the better place (it's
> bound to get someone's attention).

How about the attached patch?

>> I suggest some alias like [hidden email] that can expand to
>> whatever you like.
>
> This kind of "obvious" address should ideally work, indeed.
>
> This said, I'm not sufficiently familiar with the gnu.org mail system to
> know how @elpa.gnu.org is handled, but before recommending such an
> address we should make sure it works even when elpa.gnu.org is down
> (like it is now :-( )

Who could we ask for help with that?

Best regards,
Stefan Kangas


diff --git a/html/index.html b/html/index.html
index 1dcecc3d8..053315183 100644
--- a/html/index.html
+++ b/html/index.html
@@ -42,11 +42,27 @@
                     (see the <a href="https://savannah.gnu.org/projects/emacs">GNU Emacs project page</a>
                     for clone instructions).
                 </p>
-                
-                <p>
-                    To contribute new packages refer to the
+
+                <h3>Contact</h3>
+
+                <ul>
+                  <li>
+                    To contribute a new package refer to the
                     <a href="http://git.savannah.gnu.org/cgit/emacs/elpa.git/plain/README">README</a>.
-                </p>
+                  </li>
+                  <li>
+                    To report a bug, use the <code>M-x report-emacs-bug</code>
+                    command in Emacs.<br />For more information on reporting bugs, see
+                    <a href="https://www.gnu.org/software/emacs/manual/html_node/emacs/Bugs.html">the
+                    Emacs Manual</a>.
+                  </li>
+                  <li>
+                    If you need help, you could try the <a href="https://lists.gnu.org/mailman/listinfo/help-gnu-emacs">help-gnu-emacs mailing list</a>.
+                  </li>
+                  <li>
+                    For general inquiries, please contact <a href="https://lists.gnu.org/mailman/listinfo/emacs-devel">emacs-devel mailing list</a>.
+                  </li>
+                </ul>
 
                 <!-- <p> You can grab the <a href="emacs-packages-latest.tgz">latest package snapshot</a>. -->            
             </div>
diff --git a/html/layout.css b/html/layout.css
index c75e0ea05..eb38ee9d3 100644
--- a/html/layout.css
+++ b/html/layout.css
@@ -76,6 +76,11 @@ h2 {
   margin: 1.2em 0px;
 }
 
+h3 {
+  font-size: 1.5em;
+  margin: 1.2em 0px;
+}
+
 a {
   color: #c73a6c;
   text-decoration: none;
@@ -292,3 +297,12 @@ td {
     font-size: 1.2em;
   }
 }
+
+ul {
+  list-style-type: circle;
+  margin-left: 1.2em;
+}
+
+li {
+  margin-bottom: 0.25em;
+}
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bug#34460: https://elpa.gnu.org should list a contact address

Glenn Morris-3
In reply to this post by Stefan Monnier
Stefan Monnier wrote:

>> I suggest some alias like [hidden email] that can expand to
>> whatever you like.
[...]
> This said, I'm not sufficiently familiar with the gnu.org mail system to
> know how @elpa.gnu.org is handled, but before recommending such an
> address we should make sure it works even when elpa.gnu.org is down

If you want it to work when elpa is down, I think you need to ask
sysadmin@gnu to create an alias elpa-admin@gnu or somesuch.



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bug#34460: https://elpa.gnu.org should list a contact address

Lars Ingebrigtsen
In reply to this post by Stefan Kangas
Stefan Kangas <[hidden email]> writes:

> How about the attached patch?

[...]

> +                    To report a bug, use the <code>M-x report-emacs-bug</code>
> +                    command in Emacs.<br />For more information on reporting bugs, see
> +                    <a href="https://www.gnu.org/software/emacs/manual/html_node/emacs/Bugs.html">the
> +                    Emacs Manual</a>.

(etc)

Looks good to me.

--
(domestic pets only, the antidote for overdose, milk.)
   bloggy blog: http://lars.ingebrigtsen.no



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bug#34460: https://elpa.gnu.org should list a contact address

Stefan Kangas
In reply to this post by Glenn Morris-3
Glenn Morris <[hidden email]> writes:

> >> I suggest some alias like [hidden email] that can expand to
> >> whatever you like.
> [...]
> > This said, I'm not sufficiently familiar with the gnu.org mail system to
> > know how @elpa.gnu.org is handled, but before recommending such an
> > address we should make sure it works even when elpa.gnu.org is down
>
> If you want it to work when elpa is down, I think you need to ask
> sysadmin@gnu to create an alias elpa-admin@gnu or somesuch.

I could ask, but what e-mail address should the alias point to?  emacs-devel?

Best regards,
Stefan Kangas



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bug#34460: https://elpa.gnu.org should list a contact address

Stefan Kangas
In reply to this post by Lars Ingebrigtsen
Lars Ingebrigtsen <[hidden email]> writes:

> Stefan Kangas <[hidden email]> writes:
>
> > How about the attached patch?
>
> [...]
>
> > +                    To report a bug, use the <code>M-x report-emacs-bug</code>
> > +                    command in Emacs.<br />For more information on reporting bugs, see
> > +                    <a href="https://www.gnu.org/software/emacs/manual/html_node/emacs/Bugs.html">the
> > +                    Emacs Manual</a>.
>
> (etc)
>
> Looks good to me.

Thanks.  I'll push it to the ELPA repository in a couple of days if no
one has protested by then.

Best regards,
Stefan Kangas